Client Success Team
Every team member at BTM Global brings deep expertise across luxury hospitality, global business development, revenue management, engineering, PR, and marketing. Together, we deliver bold strategies and operational excellence that drive our growth and global impact. Across our four divisions — Consulting, Investments, Management, and Energy — we have dedicated specialists leading each area to ensure focused and effective results.
Our
Consulting
Focus Areas
Our consulting focuses on elevating the guest experience—because when guests feel truly valued, they’re not focused on price, but on the experience itself. They're not shopping for discounts; they’re seeking personalized, memorable moments. We help businesses drive higher spending by creating unique experiences that turn value into revenue.
Comprehensive support including feasibility studies, financial projections, and strategic planning to help you launch, grow, or reposition hospitality ventures with confidence.
Business Advisory
Comprehensive hotel and restaurant launch support, including operations planning, vendor coordination, and pre-opening readiness—ensuring smooth, timely, and cost-efficient openings.
Pre-Opening Support
Maximize the value of your hospitality assets through performance tracking, budget oversight, and strategic operational improvements that protect your investment and boost long-term profitability.
Asset Management
From concept creation to menu engineering and staffing plans, we design profitable, on-brand food and beverage programs that elevate guest experience and drive long-term revenue growth.
F&B Development
We conduct in-depth evaluations of service standards, operational procedures, and guest feedback to identify gaps and implement improvements that enhance performance and elevate guest satisfaction.
Quality Audits
Implement sustainable technologies like energy-efficient systems, solar panels, and waste reduction programs that lower costs, reduce environmental impact, and enhance your property’s commitment to sustainability.
Eco-Friendly Solutions
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We design. We build. We deliver.
We make hospitality happen.
